Lucy Pagan

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Lucy Pagan

Lucy PaganLucy PaganLucy Pagan
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About

Allow me to tell you more

As a creative Senior Instructional Designer and Training Program Manager with over ten years of experience in the field, I have a strong track record of designing and developing engaging and effective learning experiences for a variety of audiences. 


I have a passion for finding new and innovative ways to teach and have a talent for adapting my approach to meet the unique needs and learning styles of my learners. Whether I'm creating a new training program from scratch or revamping an existing one, I always strive to create engaging and interactive learning experiences that drive results.


In my current role as a Senior Instructional Designer and Training Program Manager, I am responsible for overseeing the development and implementation of training programs for a diverse range of clients. This includes working with subject matter experts to identify learning objectives, developing course materials and assessments, and managing the delivery of training programs to ensure that they meet the needs of the learners.


As a Training Program Manager, I have extensive experience managing the entire training lifecycle, from needs analysis and program design to implementation and evaluation. I have a talent for project management and am skilled at managing multiple projects and deadlines simultaneously.


In addition to my technical skills, I am also a creative and strategic thinker with excellent communication and interpersonal skills. I have a proven ability to build strong relationships with clients, stakeholders, and team members.


I am constantly seeking out new opportunities to learn and grow as a professional, and am always looking for ways to improve the effectiveness of my training programs. If you are in need of a dynamic and innovative instructional designer and training program manager, I would love the opportunity to work with you.



Articulate Storyline 360

Articulate Rise

Adobe Captivate

Vyond

Powtoon

Videoscribe

Well Said


Adobe Premiere Pro

Adobe Rush

iMovie

Camtasia 


Adobe Photoshop

Adobe After Effects

Adobe Illustrator

Canva

7 Taps

Lottiefiles


Snag it

Screenflow


Box

Confluence 

Qualio

Google Drive

Microsoft One Drive  


Microsoft Office

Microsoft Powerpoint

Microsoft Excel

Microsoft Sharepoint 

Adobe Acrobat DC

Apple Pages

Google Docs 

Google Slides 

Google Sheets

Google White Board 


Google Meet

Microsoft Teams 

Slack

Zoom

Skype


Canvas

Docebo

KMS Lighthouse

Edmodo

Educator

D2L


WordPress

Godaddy

Wix

Square Space


Program Management

Project Management

Instructional Design

eLearning

Web-Based Training

Learning Experience Design

ADDIE

SAM

Dick and Carey

Human-Centered Design

Product Training

Software Training

Compliance Training

Onboarding

Design Thinking

Gamification

Blooms Taxonomy

SMART Goals

Instructional Videos

Storyboarding 

Curriculum Development 

Virtual Instructor-Led Training

Instructor-Led Training

Micro-learning

Software Training

Mobile Application Training

Software Simulations

Explainer Videos

Presentations

Infographics

Job Aids

Tip Sheets

Manual Lite

Higher Education

Adult Education

K12

Notable

Designed and developed custom external web and mobile application trainings with user manuals and job aids for pharmaceutical clients Novo Nordisk, AstraZeneca, BioMarin, Corrona Psoriasis Registry, Rhythm, Worldwide Clinical Trials and PPD, on Medable’s decentralized trial products aiding in securing company multi-million-dollar contracts with clients. 

Designed and developed new web-based training including custom client environment in LMS, with multiple learning paths, gamification, assessments, and user manuals for Natera Clinical trial aiding in securing multi-million-dollar contract with client.

Designed, and developed Higher Education eLearning semester and yearly modules for colleges and universities of Michigan State, Villanova and Florida Technical which includes build on the LMS Canvas. 

Designed and developed full eLearning modules for associate and manager onboarding training for retail giants Dollar Tree and Family Dollar. 

Designed, and developed first full E-Learning course for GE Healthcare including LMS build in KMS Lighthouse. 

Designed, and developed E-Learning and ILT training for retail giants Rodan + Fields, Army and Airforce Exchange and healthcare corporations of United Blue Cross and Blue Shield and Centene securing continued contracts with clients. 

SOFTWARE AND TOOLS

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